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As part of IVI capacity building initiative, IVI
conducted a one-day workshop on â€œEssentials of spectacle dispensingâ€ for
optical sales personnel at Helios Eye Hospital in Marthandam, Kanyakumari on 8
February 2015. Over 20 optical sales personnel in and around Marthandam
participated in the IVI workshop organized in association with Lofty Optical
Facilitated by Revanth Kumar from IVI, a wide range of topics were covered in the workshop including understanding refractive errors, spectacle prescription & interpretation, advance lens and frame designs; technical skills and knowledge for dispensing spectacles and soft skills for effective interaction with customers.
The interactive workshop provided opportunity for the participants to share their learning outcomes including approaches to dispensing and ways to channelize a mix of both technical knowledge and hands-on experience to their retail practice.