As part of IVI capacity building initiative, IVI
conducted a one-day workshop on “Essentials of spectacle dispensing†for
optical sales personnel at Helios Eye Hospital in Marthandam, Kanyakumari on 8
February 2015. Over 20 optical sales personnel in and around Marthandam
participated in the IVI workshop organized in association with Lofty Optical
Industries.
Facilitated by Revanth Kumar from IVI, a wide
range of topics were covered in the workshop including understanding refractive
errors, spectacle prescription & interpretation, advance lens and frame
designs; technical skills and knowledge for dispensing spectacles and soft
skills for effective interaction with customers.
The interactive workshop provided opportunity
for the participants to share their learning outcomes including approaches to
dispensing and ways to channelize a mix of both technical knowledge and
hands-on experience to their retail practice.