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IVI conducted one-day workshops on â€œEssentials of spectacle dispensingâ€
for optical sales personnel at on 24 August 2014 in Chennai July 2014.
A wide range of topics were covered in the workshops including understanding refractive errors, spectacle prescriptions interpretation, advance lens and frame designs; technical skills and knowledge for dispensing spectacles; and soft skills for effective interaction with customers, paving the way for a better optical retail practice and customer satisfaction
The workshops were facilitated by a panel of experts including Revanth Kumar and D Sandeep from IVI.
Interactive in nature, the workshop provided opportunity for the participants to share their learning outcomes including approaches to dispensing and ways to channelize a mix of both technical knowledge and hands-on experience in improvising their retail practice to the satisfaction of their clients.